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Testimonial


"I found this computer repair company had an excellent knowledge base and fixed and returned my laptop in a very short space of time, the prices were very competetive and the gentleman who did my repair was very polite and helpful. I will recommend this company to all my family and friends. Thank you very much TechForce."

-Martin Jenkins
FAQ

Frequently Asked Questions - TechForce Computer Repair based in Neath, Port Talbot.Below are some of the Questions we get asked on a regular basis.

if you have any other questions or need any advice on your problems you can contact us now on 01639 287007 / 07837 163957 or you can email us your question at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

 

 

My Laptop screen has cracked, can you repair it or will i need a new laptop?

Of course your screen can be repaired, and for a fraction of the cost of a new laptop! We'll need more information regarding the make/model of the laptop, and the screen size before we can give you a quote, but a screen replacement usually costs between £100 - £150.


What happens if i decide i don't want to carry out the repair that you've quoted me for as i'd rather buy a new Computer/Laptop?

In the event that we quote you an estimate price for a repair, and you decide not to go ahead with it as it wouldn't be worthwhile to you. then all you pay is our diagnostic fee of £25. Our engineers will give you a rough estimate on how long the job should take and the costs involved before carrying out any work.



My Laptop no longer charges when i plug the power cord in?

A common failure on laptops is the DC Jack, which is where your charger plugs into on your laptop. We can fit a new DC jack inside your laptop, and we'll then verify that it's all working as it should before returning it back to you. a typical dc jack replacement usually costs between £80 - £100



Can you get replacement laptop chargers?

Yes, we can. and at a great price too! the prices for chargers vary greatly between make and model but we're positive you'll be happy with the value of these, many original laptop chargers can be bought at a fraction of the price of the universal chargers that are on the market, and the original will almost always have a better build quality, is guaranteed to work with your laptop and has a much longer life span.



Can you install Microsoft Office (Word/Excel/Power point) after when you've performed an operating system reload?

yes, we can, providing you provide us with your Discs and a valid License we can install these and any other programs you'd like for you, Microsoft office does not come as a part of the windows operating system. if you don't have a valid license then we'll be happy to provide you with one, the prices vary with the different office packages available.

There is also a free open source alternative office package called OpenOffice, which we recommend, you can learn more about openoffice, and download it absolutely free at: www.openoffice.org



Will i lose all my programs and documents when you repair my pc?

90% of the time, no.. you will not, or Operating System Reload service includes free back up for 1 user profile, and is subject to 8gb of data, (or 1 dvd disc), additional profiles can be backed up at a further £10 each per profile. However there are some cases where you're data might already be damaged either due to a physical problem with the hard disk itself, or due to a virus or any other system corruption, we recommend that you back up all your important data regularly, we can provide you with software and training on how to back up your documents regularly so you can be sure should the worst happen, you won't have lost your family pictures or any other important documents.